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Resources & Support

Everything you need to make informed packaging decisions — from quick answers to in-depth technical guides and downloadable documentation.

Download Resources

Browse our library of product catalogs, technical datasheets, and packaging guides — available for instant download.

Product Catalog

Complete overview of our full packaging product range — stretch film, air bags, strapping, tools, and accessories with specifications.

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Packaging Guide

Best practices for selecting, using, and optimising protective packaging solutions across different industries and applications.

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Technical Data Sheets

Detailed technical specifications, performance data, material properties, and compliance documentation for every product line.

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Frequently Asked Questions

Quick answers to the most common inquiries from our global customers.

What is the minimum order quantity (MOQ)?
MOQ varies by product category. Stretch film from 100 rolls, air bags from 50 pieces, strapping from 200 kg. For smaller trial quantities, contact our sales team — we often accommodate first-time buyers with reduced MOQs.
Do you offer free samples?
Yes! We provide free samples for product evaluation. You only cover the shipping cost. Sample quantities are sufficient for functional testing — burst, tensile, and fit checks. Request yours through our contact form or WhatsApp.
What is your typical lead time?
Standard lead time is 7-15 working days depending on product type and order volume. Rush orders (3-5 days) are available for urgent requirements. Express shipping options can further reduce transit time for time-sensitive projects.
Do you support OEM / private label?
Absolutely. We offer comprehensive OEM services: custom sizes, colors, printing, packaging, and branding. Your specifications, our manufacturing quality. Minimum OEM quantity applies — contact us with your requirements for a tailored quote.
What payment methods do you accept?
We accept T/T bank transfer (preferred), L/C for larger orders, and PayPal for sample and small orders. Flexible payment terms may be available for established partners and repeat customers.
How do you ensure product quality?
Our quality management system is ISO 9001:2015 certified. Every production batch undergoes rigorous testing — burst pressure, tensile strength, compression load, and air-tightness verification. Regular third-party audits by SGS and Intertek provide independent quality assurance.

Certifications & Compliance

ROVENPACK products are manufactured to international quality and safety standards.

ISO 9001:2015
Quality Management
SGS Certified
Third-Party Audit
Intertek
Product Testing
RoHS Compliant
Environmental
REACH
EU Regulation
CE Marking
EU Compliance

Need More Information?

Our team can provide custom documentation, product samples, or a dedicated consultation tailored to your project requirements.

Contact Our Team